FAQ

Common questions.

Can't find an answer? Email us at contact@exhibitstamppro.com

Getting started

How does the 7-day free trial work?

A credit card is required to start your 7-day free trial. You won't be charged until the trial ends, and you can cancel any time before then from Settings → Billing. You get full access to your chosen plan for 7 days. Your data is never deleted.

Do I need to install any software?

No. ExhibitStampPro is entirely browser-based. It works on any modern browser on Mac, Windows, or Linux. No plugins, no desktop apps, no IT involvement required.

How quickly can I stamp my first exhibit?

Most attorneys stamp their first exhibit within 5 minutes of signing up. Create a matter, set your jurisdiction and case number, upload a PDF, click Stamp. That is the entire process.

What file formats are supported?

PDF only. Encrypted or password-protected PDFs cannot be stamped — remove the password protection before uploading. Maximum file size is 50MB per exhibit.

Stamping

What does the stamp look like?

The stamp format is us-federal-box-v2 — a bordered rectangular box in the bottom-right corner of each page. Page 1 gets a large primary stamp (130×92pt) showing the party designation, EXHIBIT label, exhibit identifier, and case number. Subsequent pages get a smaller continuation stamp (92×32pt) with the same information.

Can I re-stamp an exhibit if the format changes?

Yes, at any time. ExhibitStampPro always stamps from the original uploaded PDF — the original is never overwritten. Clicking Re-stamp generates a fresh stamped version from scratch, regardless of how many times you have stamped before.

What happens to my original PDF?

Your original PDF is stored separately from the stamped version and is never modified. You can download the original at any time from the exhibit detail view.

Can I stamp defendant's exhibits or joint exhibits?

Yes. When creating a matter, set the Party Designation to PLAINTIFF'S, DEFENDANT'S, or JOINT. The stamp updates automatically to reflect the correct designation.

Can I re-stamp all exhibits in a matter at once?

Yes. From the matter page, use the Re-stamp all option to regenerate every exhibit in the matter simultaneously — for example, after changing the case number or jurisdiction.

Jurisdictions

Which courts are supported?

All 94 United States federal district courts, the Federal Court of Canada and provincial superior courts, Australian federal and state courts (NSW, VIC, QLD, WA, SA), and UK High Court divisions including the Technology and Construction Court and Commercial Court.

What if my jurisdiction is not listed?

Contact us at contact@exhibitstamppro.com with the court name and any specific formatting requirements. We add new jurisdictions regularly and prioritize requests from active subscribers.

Can I use different jurisdictions across different matters?

Yes. Jurisdiction is set at the matter level, not the account level. Each matter can have a different jurisdiction, court, and party designation.

Plans and billing

What's included in the Beta Plan?

The Beta Plan includes 1 user, 5 active matters, 10 exhibits per matter, and 5 court packages per month — plus PDF stamping, re-stamping, court package export, and email support. Need more capacity? Contact us at contact@exhibitstamppro.com for expanded beta access.

Can I upgrade or downgrade my plan?

Yes, at any time. Upgrades take effect immediately. Downgrades take effect at the end of your current billing period.

What happens if I exceed my plan limits?

The Beta Plan includes limits on active matters (5), exhibits per matter (10), and court packages per month (5). You will see a warning banner when you reach 80% of any limit. At 100%, you can still access all existing data but cannot create new matters, upload new exhibits, or export additional court packages until you contact us for expanded beta access. No data is ever deleted.

Can I cancel at any time?

Yes. Cancel from Settings → Billing → Cancel subscription. You keep full access until the end of your current billing period. No cancellation fees.

Security and data

Where is my data stored?

Documents are stored in private encrypted storage buckets (AES-256) on Supabase infrastructure in the US East region. All data is isolated by user — other users cannot access your documents.

Is ExhibitStampPro secure for privileged documents?

Yes. All data is encrypted at rest and in transit (TLS 1.3). Row Level Security at the database layer ensures your data is only accessible by your account. See our security page for full details.

Can we use our own database for data residency compliance?

Yes — on the Litigation Team plan. The Bring Your Own Database (BYOD) option lets you connect ExhibitStampPro to your own Supabase project. Your documents never touch our infrastructure. See the self-hosted page for setup instructions.

What happens to my data if I cancel?

Your data remains in your account in read-only mode. You can export your exhibit files and matter data at any time. We do not delete your data upon cancellation — contact us to request permanent deletion.

Teams and sharing

Can multiple attorneys access the same matter?

The Beta Plan currently supports 1 user per account. Need multi-user access? Contact us at contact@exhibitstamppro.com for expanded beta access.

Can I share a matter or exhibit with someone outside my account?

Yes. Every matter, exhibit, and court package has a Share button that generates a link valid for 5 days. The recipient can view the content in read-only mode without logging in.

Can two users stamp the same exhibit simultaneously?

Yes. Multiple users can work on the same matter simultaneously. The last stamp operation wins — concurrent stamping of the same exhibit is safe because all operations read from the original file.

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